Legal

Terms & Conditions

Last updated: May 2026. Please read these terms before accessing sessions, teachings, or content on this website.

This website and the services, teachings, and content offered through it are provided by Jacob Cooke-Tilley as an individual practitioner and educator. By using this website, booking a session, or engaging with any content here, you agree to the terms set out below.

1. Nature of the Work

The services offered through this website, including Zenthai Shiatsu, Integrated Healing Sessions, Reading, Healing and Transmission, Soul Clearing and Activation, and Multi-dimensional Soul Integration, are complementary and alternative healing modalities. They are offered in the spirit of supporting wellbeing, personal development, and spiritual growth.

These services are not a substitute for medical care, psychiatric treatment, psychological therapy registered under any regulatory body, legal advice, or financial advice. Jacob Cooke-Tilley is not a licensed medical doctor, psychiatrist, psychologist, lawyer, or financial adviser.

By engaging with any session or content on this site, you acknowledge that you are doing so of your own informed volition and that you retain full responsibility for your own choices, health, and wellbeing.

2. Not Medical or Financial Advice

Nothing on this website, in any session, teaching, course, journal entry, or communication constitutes medical, psychiatric, psychological, legal, or financial advice. Any references to physical health, mental health, emotional wellbeing, financial matters, or lifestyle choices are offered as personal perspective, lived experience, or general information only.

Content on this site may touch on areas including:

None of the above constitutes professional advice. Always consult a qualified and registered professional for medical, psychological, legal, or financial concerns. If you are unsure whether a session or piece of content is appropriate for your current circumstances, please reach out before proceeding.

3. Alternative Therapies

The modalities offered through this website sit within the field of complementary and alternative practice. Their mechanisms are not always explainable through conventional scientific frameworks, and evidence for their efficacy varies. Results are not guaranteed and will differ between individuals.

Jacob Cooke-Tilley makes no claims to diagnose, treat, cure, or prevent any physical or mental health condition. If you are currently undergoing medical or psychiatric treatment, it is your responsibility to inform your treating practitioner that you are also engaging in complementary work, and to seek their guidance if you have any concerns about compatibility.

Certain sessions, particularly those involving energetic activation, soul-level clearing, or channeled transmission, may produce unexpected emotional, somatic, or psychological responses. This is noted clearly within the relevant service descriptions. If you have a history of psychosis, severe dissociation, or are in an acute mental health crisis, please do not engage with these services without first consulting your treating professional.

4. Mental Health Suitability and Escalation

The wellbeing of all clients is taken seriously. However, the sessions and content offered here are not a crisis service, and Jacob Cooke-Tilley is not a crisis responder.

If you are experiencing thoughts of self-harm, suicidal ideation, or a psychiatric emergency, please contact your local emergency services or a crisis support line immediately. In Australia: Lifeline on 13 11 14. In the United States: 988 Suicide and Crisis Lifeline by calling or texting 988.

Jacob Cooke-Tilley reserves the right to decline, pause, or redirect a session if it becomes apparent that a client requires a level of care beyond what is appropriate to offer within this context. In such circumstances, referral to a registered mental health professional will be recommended and encouraged.

Clients are encouraged to be honest about their current mental and emotional circumstances before and during sessions. Concealing relevant mental health information that materially affects the appropriateness of a session is done at your own risk.

5. Teachings, Courses, and Educational Content

All teachings, courses, journal entries, articles, audio recordings, and written content on this website are offered for educational, reflective, and personal development purposes only. They represent the personal views, lived experience, and working frameworks of Jacob Cooke-Tilley and do not constitute professional instruction in any regulated field.

Content covering topics such as philosophy, spirituality, consciousness, family dynamics, relationships, health from a holistic lens, financial perspectives through spiritual frameworks, and ways of living is offered as personal insight and practical exploration, not authoritative guidance. You are encouraged to engage critically, draw your own conclusions, and consult appropriate professionals where matters require regulated expertise.

Participation in any course or teaching does not constitute a professional qualification or certification in any field.

6. Lifestyle and Wellbeing Recommendations

Some content on this site may include lifestyle observations, movement suggestions, dietary perspectives, or approaches to daily living drawn from holistic, somatic, or spiritual traditions. These are offered as possibilities for your own exploration, not prescriptions.

Before making significant changes to your diet, exercise routine, medication, or lifestyle based on anything encountered on this website or in a session, please consult a qualified professional. Jacob Cooke-Tilley accepts no liability for decisions made on the basis of content consumed here.

7. Intellectual Property and Fair Use

All original content on this website, including written articles, journal entries, course materials, audio recordings, and visual design, is the intellectual property of Jacob Cooke-Tilley unless otherwise stated. You may share links to content freely. You may quote briefly from written pieces for personal or educational non-commercial use, with clear attribution. You may not reproduce substantial portions of content, repackage it, sell it, or present it as your own work without express written permission.

Where content references, quotes, or is inspired by the work of other thinkers, practitioners, teachers, or traditions, attribution is provided where possible and is intended in the spirit of fair use, acknowledgement, and honest dialogue. If you believe your work has been referenced in a way that requires correction or additional attribution, please get in touch directly.

Jacob Cooke-Tilley respects the intellectual and creative labour of all those whose ideas inform this work, and aims to engage with other people's frameworks with integrity and care.

8. Sessions: Booking, Cancellation, and Conduct

Sessions booked through Calendly are subject to the cancellation policy displayed at the time of booking. As a general principle, cancellations made with less than 24 hours notice may be charged at the full session rate. Exceptions are considered on a case by case basis and compassion is always applied.

Both practitioner and client have the right to end a session early if it is not feeling appropriate or safe. Jacob Cooke-Tilley reserves the right to decline future bookings from anyone whose conduct during or around sessions is disrespectful, inappropriate, or harmful.

Sessions are confidential within the limits of the law. Confidentiality may need to be broken in circumstances where there is a clear risk of serious harm to yourself or others.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Jacob Cooke-Tilley accepts no liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of this website, engagement with any session, or reliance on any content published here.

This includes but is not limited to decisions made regarding health, finances, relationships, or lifestyle on the basis of content or sessions. You engage with all material and services on this website at your own risk and with your own discernment.

Where statutory consumer protections apply in your jurisdiction, nothing in these terms is intended to override those protections.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Australia. Where clients engage from other jurisdictions, including the United States, United Kingdom, or Costa Rica, local consumer protection laws may also apply. Jacob Cooke-Tilley does not seek to exclude any rights you have under applicable law in your jurisdiction.

11. Changes to These Terms

These terms may be updated periodically. Continued use of this website or engagement with services following any update constitutes acceptance of the revised terms. The date of last update is noted at the top of this page.

12. Contact

If you have any questions about these terms, or wish to raise a concern, please contact Jacob Cooke-Tilley directly at [email protected] or through the contact form.